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OUR SERVICES

Support & Maintenance

Technology never stands still. Keep your software up-to-date and running securely.

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Support and maintenance

Keep on top of your software

Software is never fully finished—to keep it performing, secure and efficient, your software needs to be upgraded periodically for package updates, security improvements and application improvements.

 

We have different levels of support and maintenance depending on your needs, so get in touch to discuss how we can best support you.

 

OUR FOCUS AREAS INCLUDE:

 

Performance Monitoring

We’ll ensure your software is operating properly and efficiently. We also track metrics like resource usage and response times to keep your technology delivering to your users.

 

Security Updates

Safeguarding your software from bad actors is a crucial and constantly evolving battle. We’ll help keep your technology safe by identifying the latest vulnerabilities and security threats and patching them in your technology.

 

Minor Enhancements

As your business evolves, so will your software needs. We’ll take care of small updates to your application to better work around your business and your people.

 

User Support

We’ll provide quick and helpful assistance to your users, resolving any issues they have and answering any questions.

Our process is collaborative, transparent and iterative.

We build with you, not for you—because you're the expert on your business and needs.

Getting to know you

1

Getting to know you

2

Scoping & Requirements

Scoping & Requirements
Foundations

Foundations

3

4

Building & Development

Building & Development
Testing

Testing

5

6

Delivery & Go-Live

Delivery & Go-Live

Support & Maintenance

Support & Maintenance

7

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